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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dakota Smith

Dakota Smith

July 23, 2024

5  out of  5
rating by Dakota Smith
"I work for an agent near the Cleveland area, and Dana as well as all team members have been a HUGE help when we need them! Much appreciated! 👏"
We responded:
"Thank you for the 5 stars Dakota! We are always happy to help our State Farm Family and glad it helped your agency. All the best-Dana and Staff "
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Marvin Taylor

April 23, 2024

5  out of  5
rating by Marvin Taylor
"Great customer service."
We responded:
"Thank you for the 5 stars Marvin. We appreciate your business and will continue to provide you and all of our folks with great service. Dana and Staff"
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Eugene Claude Encarnacion

February 25, 2024

5  out of  5
rating by Eugene Claude Encarnacion
"Transactions are very easy."
We responded:
"Thank you, Eugene. The 5 stars means so much to our Agency. You and your family are so wonderful to work with and we are happy that we make transactions easy for you. All the best to you, Dana and staff"
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Jason Luther

February 6, 2024

5  out of  5
rating by Jason Luther
"Dana and his team are amazing and a game changer for insurance needs. If you ever dealt with phone tag and cut rate insurance, coming here is a whole different ballgame. What took progressive insurance's third party home coverage over a month to complete, with me doing everything for them, took a couple hours for Dana to drive to the properties, and give a rate quote that was less money and better coverage. I will never deal with lesser services again. Thanks Dana, and thank you to his team who make it all a breeze! Why do everything and pay more when you can have actual service, no problems, and Insurance at a great price right now."
We responded:
"Hi Jason, Thank you so much for the 5 stars. We will always do our best to go above and beyond serving our policyholders and community! We are thankful for your loyalty to our Agency and State Farm. All the best always, Dana and Staff."
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Ethan Walker

November 21, 2023

5  out of  5
rating by Ethan Walker
"Best staff"
We responded:
"Thank you Ethan. You are a pleasure to work with and we appreciate your loyalty to our agency. Have a wonderful holiday and thank you for the 5 stars. Dana and Staff"
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William Gunn

October 27, 2023

5  out of  5
rating by William Gunn
"The best ! Everyone on the team top notch!"
We responded:
"Hi Bill!! Thank you very much for 5 stars. We try our very best everyday. Thank you for being a loyal policyholder to our agency. Dana and staff"
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Thomas Okapal

October 18, 2023

5  out of  5
rating by Thomas Okapal
"Always provides great customer service everyone is so friendly."
We responded:
"Hi Tom, It is great to hear from you. Thank you for the 5 stars and being a loyal policyholder to our agency all these years. Dana and Staff"
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Sean Powless

August 14, 2023

5  out of  5
rating by Sean Powless
"Could not be happier with an insurance company. Little did I know all I needed was to pay attention to the mailings I had been getting. Never having been insured by State Farm, for 20 years I had bounced for one big name to another. Every year, rate hikes with no rationale. I am so glad I stopped by, their agents are amazing. I even received a birthday card, a first from an insurer. A personal touch that solidified my business going forward."
We responded:
"Sean, Thank you very much for the 5 stars. We are so happy to have your business and we look forward to serving you in all the days ahead. We are always here for you! All the best, Dana and Staff"
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Windy Kirtlink

July 30, 2023

5  out of  5
rating by Windy Kirtlink
"Fantastic like always"
We responded:
"Hi Windy, Thank you for the 5 stars. We truly appreciate your loyalty to our agency. Dana and Staff"
Profile photo of Donna Lunsford

Donna Lunsford

June 28, 2023

5  out of  5
rating by Donna Lunsford
"Really good staff that work there people you're very helpful to us have a beautiful day the prices are fantastic"
We responded:
"Donna, it has been a pleasure serving you all of these years. We look forward to many more and are always here to help in anyway we can. Dana and Staff"
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Mrs.mershon Lady j

June 18, 2023

1  out of  5
rating by Mrs.mershon Lady j
"They said I had to put my husband on my insurance and he doesn't have license he wasn't going to drive my car or anyting so they said I couldn't get"
We responded:
"I apologize for your negative experience with State Farm. There are specific circumstances that are outlined in our eligibility guidelines that require us to ask additional questions to determine eligibility. We would be happy to discuss this situation with you in more detail. I do not have your contact information. Please give me a call at the office at 419-478-8908. Sincerely, Dana Mathewson Agent"
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Jim Cobak

May 29, 2023

5  out of  5
rating by Jim Cobak
"Does all my insurancr"
We responded:
"Jim, Thank you for the 5 stars. We appreciate your business and looking forward to helping meet your insurance needs as your build upon your portfolio. We are always here to serve! Have a fantastic day! Dana and Staff"
Profile photo of Dallas Smith

Dallas Smith

May 9, 2023

5  out of  5
rating by Dallas Smith
"The entire staff is very nice. Heather was the one who helped me out with getting my car insurance and was very kind and helpful and answered all of my questions for me and even helped explain what their steer clear program is and how it could get me a discount on my car insurance, which I just recently completed. I'm very happy to have reliable insurance through them, with good rates."
We responded:
"Dallas, it has been such a pleasure working with you and servicing your insurance portfolio. I am glad I remembered you from Panera when you came in for a quote. Looking foward to building our relationship in the years to come. Thank you for the 5 stars! Sincerely, Heather for Dana and Staff"
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Joseph Hatchett

March 6, 2023

5  out of  5
rating by Joseph Hatchett
"Jamie was super friendly and fast!"
We responded:
"Thank you Joseph! We appreciate the 5 stars and your business. Welcome to State Farm. Dana Mathewson and staff."
Profile photo of Georgia VanAlst

Georgia VanAlst

January 13, 2023

5  out of  5
rating by Georgia VanAlst
"Great customer service and very helpful."
We responded:
"Thank you so very much for the 5 stars! We certainly appreciate your loyalty to State Farm and we look forward to servicing your needs in the days ahead. All the best, Dana and Staff "
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Chevy Guy

December 21, 2022

5  out of  5
rating by Chevy Guy
"Heather is the so awesome to work with. All of the staff here is great."
We responded:
"Thank you for the 5 stars!! WE ALL appreciate you and your loyalty to our agency. All the best from us to you Chevy Guy....!! Dana and staff :)"
Profile photo of Erika Duncan

Erika Duncan

December 9, 2022

5  out of  5
rating by Erika Duncan
"Great people, great insurance. I had my first claim ever. It went very smoothly. I'm so glad I'm insured with State Farm. Dana and his staff are wonderful. I dealt mostly with Laurie. Live her."
We responded:
"Hi Erika, Thank you so much for the 5 stars! We certainly appreciate your kind words and your trust in our agency. We are honored to serve you! Enjoy your holiday ahead and call us anytime. All our best , Dana and staff"
Profile photo of Mia A.

Mia A.

August 25, 2022

5  out of  5
rating by Mia A.
"I have always loved State Farm particularly Dana Mathewsons office. Everyone is always so friendly and I have to say their coverages are top notch. They really care about those they provide coverage to and will make sure they give the best cost they can. My family has also been with this office and after their passing it was very easy to get the policies switched over and go through the claims process. I highly recommend this office not because they are cost efficient but because they are empathetic and they really are there for you in your most vulnerable and troubling times. Their motto is real and true- Like a good neighbor, State Farm is there."
We responded:
"Hi Mia, We thank you so much for your business, the kind words, and the 5 stars!! It is always our pleasure to help our policyholders and guide them every step of the way. We are blessed to have served your family over the years and now you. We will always go above and beyond to meet your needs the best we can here at Dana's office. Your loyalty to our agency and State Farm is cherished by all of us. Sincerely, Dana and staff."
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Jonathan David Dressel

July 28, 2022

5  out of  5
rating by Jonathan David Dressel
"Statefarm is the best. No words."
We responded:
"Thank you Jonathan for the 5 stars. We appreciate your loyalty and look forward to providing you great service for years to come. Dana and Staff"
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Markie Cassady

March 16, 2022

5  out of  5
rating by Markie Cassady
"They make my life super easy"
We responded:
"Thank you Markie for the 5 stars! We are so happy we made your experience easy!! Dana and staff"
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Ashley Buckingham

January 25, 2022

5  out of  5
rating by Ashley Buckingham
"Dana goes above and beyond. He has very helpful staff and his office has done a great job taking care of all of our insurance….good prices and coverage."
We responded:
"Hi Ashley, thank you so much for the 5 stars! We appreciate your trust in us and we stride to serve to the best of our ability and with a smile :) Sincerely, Dana and staff"
Profile photo of Kerri Lynn Galloway

Kerri Lynn Galloway

January 21, 2022

5  out of  5
rating by Kerri Lynn Galloway
"Great customer service and helpful."
We responded:
"Thank you for the 5 stars Kerri! We are glad that you had a wonderful experience!! Sincerely, Dana and Staff"
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Chris informan

August 24, 2021

5  out of  5
rating by Chris informan
"Excellent service"
We responded:
"HI Chris, thank you for the 5 star review! We are always here to help service your needs. Sincerely, Dana and staff."
Profile photo of Tony Longeway

Tony Longeway

July 14, 2021

5  out of  5
rating by Tony Longeway
"I have personally worked with Dana on a few claims with difficult customers, he was able to help push the claim through, met me on the propertys and even came into our office to pay us, highly recommend Dana and state farm"
We responded:
"Tony, Thank you so much! That is what we’re all about here and we wouldn't have it any other way! We are happy to hear that we met your needs. Dana and Staff"
Profile photo of Don Acres

Don Acres

April 22, 2021

5  out of  5
rating by Don Acres
"Best insurance agent in town."
We responded:
"Dear Don, Thank you for taking the time to leave us a 5 star review! We value your input and look forward to continuing to help you at a 5 star level! We appreciate your loyalty, Dana and Staff"